Recently we have received some enquiries from consumers who claimed that they have prepaid for the Pasión Face Masks through unauthorized channels but failed to receive any goods. In this regard, Pasión declares that:

1. Pasión only sells Face Masks through designated retailers and online platform on HKTVmall
2. Other than as mentioned above, Pasión does not authorize to sell or accept pre-orders Face Masks through any channels

To avoid being deceived, please pay extra attention to any fraudulent acts of authorized sellers before you make any payment.

Pasión understands your urgent need of face masks, and has been working hard to develop retail channels for everyone to purchase. Please refer to the official announcement from Pasión to protect your personal interest.

If you are in doubt, we strongly recommend you to contact us to find the authorized dealer nearest to you by simply calling us at (852) 2455 4888 or e-mailing us at welcome@pasioncare.com.

Pasión DOES NOT WARRANT ANY PRODUCTS PURCHASED THROUGH UNAUTHORISED PERSONS OR DEALERS.

Pasión reserves the right to pursue legal actions against any unauthorized sellers.